Hi, I’m Jill Raff, your Customer Experience Strategist. I love everything customer experience. I believe that a Celebrity Customer Experience™ is the solution to high employee turnover, bad reviews & ratings, and decreased revenue, resulting in a lack of repeat customers. In short, I’m passionate about the benefits to businesses of delivering outstanding value to …
Remember when you had that spark of excitement…your vision…your passion….your idea, for your business? You were unstoppable…Unshakable. Do you really know what your customer wants? Expects? Somewhere along the way of building your business…Did you lose your connection with your customers? Chances are…your customers are feeling the same disconnect. Your business’s ability to grow through …
Jill Raff of The Jill Raff Group is honored to speak at the Texas Restaurant Association, TRA Marketplace conference with the fabulous trio of Kevin Fink of Emmer & Rye and Henbit, Carol Huntsberger of Quality Seafood Market, and Mariam Parker of Austin Food & Wine Alliance. Come share our passion of how to …
TRA Marketplace: Extraordinary Customer Experience Read More »
The CX Checklist
