I’m sure at some point in your life, you’ve had a bad customer service experience. My guest today, Jill Raff, helps businesses increase their repeat customers and positive business reviews by teaching them how to provide a fabulous customer experience.
“The main key to success is caring more about the customer as a person, meeting their needs, and solving their problem, than it is to sell them.”
“The customer comes first because without any customers, there is no reason for a business to exist.”
“It drives me crazy when I find these businesses who aren’t making sure that each and every customer, each and every time, is treated well and pampered.”
Learn more about this episode of The Rant with Baeth Davis.