Videos Archives - Jill Raff: EX2CX® Advisor https://www.jillraff.com/category/videos/ Turning Employees Into Advocates and Customer Magnets to Transform Transactions Into Interactions™ Fri, 07 Sep 2018 17:11:55 +0000 en hourly 1 https://wordpress.org/?v=6.2.6 https://www.jillraff.com/wp-content/uploads/2018/06/cropped-favicon-32x32.png Videos Archives - Jill Raff: EX2CX® Advisor https://www.jillraff.com/category/videos/ 32 32 Jill Raff: Your Customer Experience Strategist https://www.jillraff.com/jill-raff-customer-experience-strategist/?utm_source=rss&utm_medium=rss&utm_campaign=jill-raff-customer-experience-strategist Fri, 07 Sep 2018 14:23:35 +0000 http://www.jillraff.com/?p=873 Hi, I’m Jill Raff, your Customer Experience Strategist. I love everything customer experience. I believe that a Celebrity Customer Experience™ is the solution to high employee turnover, bad reviews & ratings, and decreased revenue, resulting in a lack of repeat customers. In short, I’m passionate about the benefits to businesses of delivering outstanding value to …

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]]> Customer Experience Movement https://www.jillraff.com/customer-experience-movement/?utm_source=rss&utm_medium=rss&utm_campaign=customer-experience-movement Fri, 07 Sep 2018 14:21:41 +0000 http://www.jillraff.com/?p=870 Remember when you had that spark of excitement…your vision…your passion….your idea, for your business? You were unstoppable…Unshakable. Do you really know what your customer wants? Expects? Somewhere along the way of building your business…Did you lose your connection with your customers?  Chances are…your customers are feeling the same disconnect. Your business’s ability to grow through …

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]]> TRA Marketplace: Extraordinary Customer Experience https://www.jillraff.com/extraordinary-customer-experience/?utm_source=rss&utm_medium=rss&utm_campaign=extraordinary-customer-experience Mon, 02 Jul 2018 10:51:00 +0000 http://www.jillraff.com/?p=856   Jill Raff of The Jill Raff Group is honored to speak at the Texas Restaurant Association, TRA Marketplace conference with the fabulous trio of Kevin Fink of Emmer & Rye and Henbit, Carol Huntsberger of Quality Seafood Market, and Mariam Parker of Austin Food & Wine Alliance. Come share our passion of how to …

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