Category: Videos

Hi, I’m Jill Raff, your Customer Experience Strategist. I love everything customer experience. I believe that a Celebrity Customer Experience™ is the solution to high employee turnover, bad reviews & […]

Remember when you had that spark of excitement…your vision…your passion….your idea, for your business? You were unstoppable…Unshakable. Do you really know what your customer wants? Expects? Somewhere along the way […]

  Jill Raff of The Jill Raff Group is honored to speak at the Texas Restaurant Association, TRA Marketplace conference with the fabulous trio of Kevin Fink of Emmer & […]